Privacy Policy

1. Data Controller

Orizon Global Solutions ("Orizon", "we", "us") is responsible for the processing of personal data you provide through this website.

Privacy contact: +506 8455-7365 (WhatsApp)

2. Data We Collect

We only collect data you voluntarily enter in our contact form:

• Full name — to identify you and personalize communication.
• WhatsApp number — to send you a proposal and coordinate the project.
• Project type and budget — to prepare a relevant quote.
• Preferred days and times — to reach you at a convenient time.
• Project description — to understand your needs.

We do not collect national ID numbers, physical addresses, financial data, data of minors, or any data considered sensitive.

We do not use tracking cookies, advertising pixels, or analytics services that individually identify users.

3. Purpose and Legal Basis

Your data is used exclusively to:

• Respond to your inquiry and prepare a personalized quote.
• Coordinate communication during the business relationship.
• Comply with applicable legal and tax obligations.

Legal basis: Processing is based on your consent given when submitting the form, and on the execution of a pre-contractual or contractual relationship, in compliance with applicable data protection laws in your jurisdiction.

4. Retention Period

Data is retained for as long as the business relationship lasts. Once concluded, it will be kept for the minimum period required by applicable law (generally 5 years), after which it will be securely deleted.

5. Sharing with Third Parties

Orizon does not sell, rent, share, or transfer your personal data to third parties for commercial purposes, as those terms are defined under the California Consumer Privacy Act (CCPA) and other applicable laws.

Data may only be disclosed in the following cases:

• When required by a competent authority under applicable law.
• With technology service providers strictly necessary for service delivery (e.g. messaging platforms), bound by equivalent confidentiality obligations.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — know what data we hold about you.
• Rectification — correct inaccurate or incomplete data.
• Deletion — request deletion of your data.
• Objection — object to a specific processing of your data.
• Portability — receive your data in a structured, commonly used format.

To exercise any of these rights, contact us via WhatsApp at +506 8455-7365. We will respond within 10 business days.

If you believe your rights have been violated, you may file a complaint with the competent data protection authority in your jurisdiction.

7. Notice to California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you additional rights:

• Right to Know — you may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete — you may request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out — you have the right to opt out of the sale or sharing of your personal information. Orizon does not sell or share your personal information as defined under the CCPA/CPRA.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a verifiable consumer request, contact us via WhatsApp at +506 8455-7365. We will verify your identity before processing your request and respond within 45 calendar days, as required by law.

8. Residents of Other U.S. States

If you reside in Virginia, Colorado, Connecticut, Texas, Oregon, Montana, or another U.S. state with comprehensive privacy legislation, you may have similar rights to access, correct, delete, and opt out of certain processing of your personal data. To exercise these rights, contact us using the information provided in Section 7.

9. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or destruction. Communication through our contact form is conducted via WhatsApp, which uses end-to-end encryption.

10. Changes to This Policy

Orizon reserves the right to update this Policy at any time. The current version will always be available at this URL with its update date. Continued use of the site after changes are published constitutes acceptance of the revised Policy.